Turnkey design and development of the national telemedicine platform UATeleMD — a comprehensive Medical Information System (MIS) featuring secured online consultation workflows for private and network clinics.

Business Objective & Architectural Requirements

The primary goal of the project was to engineer a scalable B2B medical solution that clinics could easily customize and deploy under their own corporate branding. The platform was structured on a White Label model, requiring absolute data isolation across different medical centers within a unified application core.

The critical challenge was delivering uncompromised security for patient sensitive data. The system architecture was built from the ground up to comply with strict international regulatory standards, specifically GDPR (Europe) and HIPAA (USA), completely mitigating medical confidentiality breach risks.

Implemented IT Architecture & Transcending Technology Constraints

Within the framework of the MIS, we designed and deployed three autonomous workspaces and integrated a secure financial layer:

• Doctor Dashboard: A workspace for physicians featuring access to Electronic Health Records (EHR), treatment planning toolsets, and an embedded video consultation module.
• Patient Account: A personal profile for online booking, medical history retention, prescription digital management, and secured payment processing.
• Clinic Administrator Workspace: A control panel for scheduling management, physician coordination, business analytics tracking, and integration with LiqPay and Fondy payment gateways.

Overcoming Video Streaming Engineering Obstacles: During the architectural phase in mid-2019, our team attempted to establish proprietary video streaming powered by WebRTC. However, at that time, WebRTC proved to be too raw and unstable for medical-grade tasks where connection drops during an active consultation are completely unacceptable. Practice is a stubborn thing; thus, we rejected half-measures and integrated a custom solution from a professional global video streaming provider, ensuring seamless streaming stability.

Business Results

The UATeleMD platform demonstrated phenomenal stability and high demand during the COVID-19 pandemic. Ukrainian private clinics that deployed our White Label solution were able to instantly transition patient intake into a secure online environment.